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Water Quality Report 2013
 
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How to read your Water Meter
 
Stage 2 Disinfection Byproducts Rule (DBP2)
 
How to Check For A Water Leak
 
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Welcome to East Fork Special Utility District

To report leaks or service problems 972-442-7572 (24 hours)
Billing or other questions        972-442-7572 (normal business hours)
Office hours                       Monday - Friday 8am-4pm

   

 
The North Texas Municipal Water District (NTMWD) chlorine maintenance begins February 17, 2014

Click here for more information

 
Stage 3 Water Conservation Measures will go into effect May 1st 2014

Residents urged to conserve water, check for leaks around the house.

Click here for more information

 
 

BILLING and PAYMENT INFORMATION

 
All customers are encouraged to continue using water wisely.East Fork SUD bills are mailed to you before the first of each month. It is due upon receipt of your bill in the mail. You may pay the Net amount (lesser amount shown) up to and on the 15th of each month. After the 15th, you will pay a $10.00 late fee
 
Your bills are hand-delivered to the Wylie Post Office each month. We do not have any control over what happens to your bill after that. If you do not receive your bill by the end of the first week of the month, please call our office and ask for your bill amount.
 

We offer several different payment methods: 

  • Check or Money Order
  • Credit Cards: Visa, MasterCard or Discover with an additional 3% convenience fee. ( For example, if your bill is $35.76, you will pay an additional $1.07 for the convenience fee for a total of $36.83.)
  • Cash: this is preferably received in the office or through the tube system during office hours. Do not send cash in the mail or put it through the door slot after –hours.
  • On-Line Payments:  Online credit card payments may be made here for a 3 percent fee. You must know your account number and bill amount.
If you receive a pink Final Notice card in the mail, please pay the amount shown upon receipt or by the day BEFORE the disconnect date indicated. For example, if the disconnect date shown on the card is 8/31/09, payment must be in our office by 8/30. The disconnect DATE is the day your service will be disconnected for non-payment and we start at 8 AM. Due to the high volume of payments on the 15th and on the day before disconnections, we ask that you make your payments as soon as you receive the bill or the pink Final Notice card.
 
You may send payment through the mail, or come to our office and go through the pneumatic tube lanes, come into the office or drop payments through the door slot (mainly for after-hour payments). We also offer automatic Bank Draft (no fees) or automatic Authorized Credit Card payment (adds the 3% convenience fee) Both of these methods require our form and a voided check (Bank Draft choice). Or, you may call our office at 972-442-7572 with a credit card payment. We are unable to accept checks-over-the-phone.
 
 
 
www.wateruseitwisely.com
 
The Texas Parks and Wildlife has valuable information regarding invasive species including zebra mussels on their website (click here)

EAST FORK SPECIAL UTILITY DISTRICT

1355 TROY ROAD

WYLIE TX 75098