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Welcome to
East Fork Special Utility District |
| To report leaks or service problems |
972-442-7572 (24 hours) |
| Billing or other questions |
972-442-7572 (normal business hours) |
| Office hours |
Monday - Friday 8am-4pm |
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BILLING and PAYMENT INFORMATION |
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All customers are encouraged to continue
using water wisely.East Fork SUD bills are mailed to you before the first of each
month. It is due upon receipt of your bill
in the mail. You may pay the Net amount (lesser amount shown) up to and
on the 15th of each month. After the 15th, you will pay a $10.00 late fee |
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Your bills are hand-delivered to the
Wylie Post Office each month. We do not have any control over what happens to your
bill after that. If you do not receive your bill by the end of the first week of
the month, please call our office and ask for your bill amount. |
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We offer several different payment
methods:
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Check or Money Order
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Credit Cards: Visa, MasterCard or Discover with an additional 3%
convenience fee. ( For example, if your bill is $35.76, you will pay an additional
$1.07 for the convenience fee for a total of $36.83.)
- Cash: this is preferably received
in the office or through the tube system during office hours. Do not send cash in
the mail or put it through the door slot after –hours.
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If you receive a pink Final Notice
card in the mail, please pay the amount shown
upon receipt or by the day BEFORE the disconnect date indicated. For
example, if the disconnect date shown on the card is 8/31/09, payment must be in
our office by 8/30. The disconnect DATE is the day your service will be disconnected
for non-payment and we start at 8 AM. Due to the high volume of payments on
the 15th and on the day before disconnections, we ask that you make your payments
as soon as you receive the bill or the pink Final Notice card.
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You may send payment through the mail, or come to our office and go through the
pneumatic tube lanes, come into the office or drop payments through the door slot
(mainly for after-hour payments). We also offer automatic Bank Draft (no fees) or
automatic Authorized Credit Card payment (adds the 3% convenience fee) Both of these
methods require our form and a voided check (Bank Draft choice). Or, you may call
our office at 972-442-7572 with a credit card payment. We are unable to accept checks-over-the-phone. |
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www.wateruseitwisely.com |
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